Every staff member was awesome, the desk clerk when we checked in, the groundskeeper, the sweet lady who prepared the awesome free breakfast, the housekeepers and the desk clerk upon check out. Rooms were clean, grounds were clean and the breakfast was great. Spent 2 nights and would have spent at least $60 for breakfast each day. They served biscuits/gravy, eggs, sausage and bacon the 1st morning and eggs, potatoes and sausage the next morning. Plus all of the typical things including waffles. They also said there was a 20% discount at Denny's for staying. Great location to restaurants, the mall and the freeway. The guests above us had a child running around which you could hear quite well. We were fine with it but someone must have complained because my husband said when he was outside the staff knocked on their door to advise them of the noise. It was nice that they went to talk to them in person to make them aware. This will be our spot when we are in the area. Thank you to the staff for a nice visit.

The Cleaning lady was awesome so nice a personable she was awesome I am a bit of a germaphobe and went around the whole room with a UV light I was way cleaner than I could think of no hits at all even in the bathroom the only think that would sent me over the moon is Foam mattress

Located near Superstitions Mall and right off the freeway. The night time was quiet and pretty relaxing. I didn't get to try the pool though but I will be returning for a weekend getaway. Many restaurants nearby, with some within walking distance.

It was a five-night stay and this was the most cost-effective option at $72+tax. The room setup is more like a motel than a hotel. The room is OK, wish they would mop the floors more often but the bed is comfy. The room is from the 90s with a bathtub and curtains in the bathroom. It's furnished with a desk and chair, a comfy single person sofa chair, a fridge and a microwave but no safe. There are sufficient light fixtures to illuminate. The room TV has Netflix and YouTube streaming options but the best part was the casting. The casting works seamlessly with an Android phone and is miles better than the tv.marriott.com crapola. Marriott, are you listening?! They have free breakfast for this price point with rotating hot options. It's mostly blah except as sustenance. The coffee is through a machine and it is one of the more decent coffee options of any hotel. We only had coffee during breakfast time and skipped everything else. I gave it three stars because the stay was good, but would definitely stay here again for the price point.

I was pleased to find this Best Western Inn near Banner Baywood Heart Hospital when a family member was a patient there. The Inn is large with a second story and outside entrances. There is no elevator. It is located 1.5 miles from the hospital, well-lighted at night, with wheelchair parking, and just across the street from a large shopping mall. There are restaurants nearby also. The staff was friendly and accommodating when a problem arose after I tried to add a night to my stay. This was resolved to my satisfaction. There is a free breakfast for all guests, a guest laundry, suite rooms, a pool, and other amenities to make one's stay comfortable. Children are welcome. This Inn also offers a discounted rate to guests who are there because of family members who are patients at the hospital. I really did appreciate this, as there were long days, early mornings, and late nights. I felt safe alone there at night too. I recommend this property.

The lady at front desk raised her voice at me as. It was a because I didn't understand what she said the first time. I asked if she could write the password down and the basically yelled me the password. Instead of staying another night I just checked out and the room had Nats in it but didn't complain I drove all the way from east New Mexico. VERY UN PROFESSIONAL.... I guess I may have interrupted her conversation. 05/23/2026

Great stay. Laura at the front desk was very accommodating for everything that came up. Clean rooms, quiet. Closest hotel to Arizona Athletic facility. Great access to McDonald's and Denny's. Would stay here again

I paid $177 for a one-night stay, plus a $100 deposit, for my son (18) and his friends (all adults) after a long hiking trip. They checked in after 4 PM, left around midnight for their hike, and returned exhausted at 10:38 AM—just before checkout. Due to safety concerns about them driving long distances while fatigued, I called the front desk to politely ask about a possible late checkout. Instead of a simple yes or offering a paid option, the staff member raised her voice and stated that “the company is losing money,” which was both unprofessional and unnecessary. I fully understand hotel policies and would have been willing to pay an additional fee. However, there is no excuse for speaking to customers in that manner. For nearly $300 total, I expected basic courtesy and professionalism, which unfortunately was not provided. I advise to find a better hotel.

Had a wonderful dining experience in the breakfast nook. You can tell the gal that works it, is committed to excellence. She always has the food hot and fresh. She really does have everything prepared like she was at home preparing it for her family. If you don't pay this woman what she's worth, I am afraid you'll lose her.

Wish I could leave a better review. Had very friendly service and breakfast was good as well. Unfortunately the bed was extremely uncomfortable and not like the beds I am used to from a Best Western. Had an issue with a homeless guy outside the door to my room but give credit to thee management that they immediately went out and got them to leave. Not sure I would stay again.